This week, fair usage policies have come under the spotlight. T-Mobile made a major blunder, and capped its fair usage policy for new, upgrading and existing users. This angered T-Mobile customers, in particular, the ones who were getting their data allowance rolled back mid-contract, some of them by a fair chunk. After a swift backlash, and the realisation it was breaking the law, T-Mobile did a U-turn within two days of the original announcement.

