Google’s Nexus One hardware has been well received but it’s customer service hasn’t if a tidal wave of complaints is to believed. Google’s support forums have been swamped by unhappy customers. So what went wrong?
Tagged ‘complaints’
We reminded you to retune your Freeview box yesterday but it turns out the process was not as simple or as seamless as it should have been for some people. Freeview’s phonelines are in meltdown with complaints from cheesed-off consumers.
Gamers are a fickle bunch. Had Valve announced Left 4 Dead 2 in 2010 or 2011, fans would have been falling over each other in desperation to get their hands on it. In 2009, however, the Left 4 Dead 2 announcement has been treated almost as though Valve just relieved itself on the barbeque. As the number of complainers grows, Valve has been forced to publicly defend its controversial decision.