The two most dreaded words muttered by smartphone owners are “bricked phone”. Following Monday’s Windows Phone 7 update, many reports flooded in that Samsung handsets were stuck in download mode or prompted with error c101002e after the update. As a result, Microsoft has suspended the update altogether.
The long-awaited copy and paste update for Microsoft Windows Phone 7 handsets was not included in Monday’s update. Instead, this minor update proved to do more harm that good for some Samsung owners. According to Ars Technica, the problem manifests itself largely based on the firmware version of your handset. The Omnia 7, for instance, seems to install the update just fine on the newest versions but older versions fail.
Other reports suggest that the problem has to do with bugs in the Samsung bootloader. Phones with version 4.10.1.9 of the bootloader maybe not be able to switch to download mode, which coincidentally is used to recover from bad flashes. However, both newer and older versions of the bootloader seem to be unaffected.
Despite the current hiccup, the good news is that Windows Phone 7 updates are cumulative and the upcoming copy and paste update will include any and all features in Monday’s minor update. Since Microsoft is well aware of the issue, we can expect quick action. Who knows, maybe the bricked Samsung handsets will motivate Microsoft into releasing the copy and paste update sooner than expected.
Anyone with a Samsung Windows Phone 7 device suffering from a bad update? Let us know in the comments below.
via Ars Technica
