HTC 7 Pro review HTC 7 Pro review

ratingratingratingratingrating
We love
Solid hinge and QWERTY keyboard
We hate
Thick, speakerphone is disappointing
Verdict
The best Windows Phone 7 yet? Sure, but we wish that title had more gravitas to go with it.
Launch Price
£Varies

HTC 7 Pro review

The HTC 7 Pro is here to shunt the Dell Venue Pro off the top spot as the best Windows Phone 7 handset, by virtue of its slide out landscape QWERTY keyboard, and well, not being repeatedly delayed.

We snagged one of the very first retail units in the country to test out, so read on for our verdict in this exclusive HTC 7 Pro review.

If you like the look of the Dell Venue Pro but want more choice of networks, or want your phone now, the HTC 7 Pro is definitely the handset to go for – it’s the most productive Windows Phone 7 model yet. But how much is that actually saying?

Check out the best Windows Phone 7 Top 5 now

Build

It's firm and fancy, but boy is it thick. Still, at least there's a reason for it.

With Windows Phone 7 largely locked to Microsoft’s specification, hardware is where handsets have to compete, and the HTC 7 Pro can kick it with the big boys. It’s seriously sturdy, and the metal and plastic edges shrug off fingerprints: it’s much less tacky looking than the otherwise excellent Samsung Omnia 7.

On the top, you’ve got a 3.5mm audio slot and the power/lock button, while the top half of the right side houses the physical camera button, and the bottom half of the left hand side hosts an open micro USB port for charging and sideloading. Around the back is a five megapixel camera with LED flash, and a metal backplate that houses the battery and SIM card – we were a bit flummoxed at first as to how to pry it off, until we realised you have to slide the screen up to get at the dint for lifting it off.

There are hints of the Windows Mobile phones HTC first made its name with in the design

On the front, below the display are three responsive capacitive buttons, and slick looking speaker grilles on the top and bottom. It all amounts to a premium look and feel with glimpses of previous HTC Windows Phones, like the Touch Diamond2. With one caveat: it’s blinking massive.

At 185g and 15.5mm thick, the HTC 7 Pro is a clumpy thing to carry around in your pocket, but if you’re after a keyboard, you’ll probably forgive it for its hinge mechanism.

Landscape mode

The HTC 7 Pro continues HTC’s trend of using really, really random hinge mechanisms for its slide out phones, but this one’s a lot better than the saggy, droopy hinges on the HTC Touch Pro2 and HTC Desire Z.

Up it pops! And it stays in place too, no flopping around like other HTC sliders

Slide the screen up and it travels straight along rails up until the end, when it drops down into lower groove, which then pops up with a spring and lodges into place. It’s odd, but it certainly keeps the screen locked at an angle. Pushing it down and then back again isn’t quite as convenient as the Nokia N97‘s awesome hinge, but it’s the next best thing, and the angle is roughly similar. It takes a bit of getting used to, but does at least mean you have to keep your head higher when walking, which is hardly a bad thing.

It's the little touches like the LEDs for the shift and function buttons that we love

As for the keyboard itself, we can honestly say we love it. The HTC 7 Pro sports one of the best landscape physical keyboards we’ve ever used, with just enough spacing to differentiate without having to pay much attention.The keys are backlit in the dark, and there are shift and function buttons with – what we love – LED lights to let you know when they’re down or not, as well as a dedicated ? button, and a cursor keys for milling around in the text.

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You can really pick up quite a pace typing on the HTC 7 Pro, and in fact we found the software itself was more of a limiting factor – more on that later. Our only reservations were with the rather superfluous smiley and äé buttons to the left of the space bar. The UK version of this phone has the latter, presumably meant for European markets, and we’ve not seen any press photos that suggest any other layouts exist.

What’s the screen like?

The screen is rather disappointing, if sharp and responsive

We’re sorry to say, but the HTC 7 Pro seven’s 3.6-inch 800×480 screen is rather unremarkable, if not its weakest aspect. As with the HTC HD7, the LCD panel produces washed out colours, and blacks with a purple/white hue, like it was drawn on with a cheap black felt tip pen. Viewing angles are rather shallow as well – compared to an iPhone 4 or a Samsung phone with a Super AMOLED display, well, it doesn’t. See for yourself in the close up below, next to a Google Nexus S, both with brightness cranked up to the max.

See the difference in black between the HTC HD7 and the Nexus S

Of course, for those who don’t spend aged staring at phones on the shelf trying to see the difference, this may not make much of a difference, and we should stress that it’s perfectly responsive – the excellent on screen Windows Phone 7 keyboard works wonderfully as always.

Windows Phone 7

Microsoft is keeping a tight leash on manufacturers when it comes to its software. Where Android has been tugged, pulled, hacked and shoehorned into just about every form factor, manufacturers can only supplement the core Windows Phone 7 OS with their own bespoke apps.

If you want our full thoughts on Windows Phone 7 then, check out our in depth review from launch – nothing has changed since then, other than the addition of more apps to the Marketplace. We still like how idiot proof it is, and hate the lack of copy and paste and loading times for apps when you lock and unlock the phone. This isn’t a phone for Android tweakers or iOS hipsters: it’s still almost a feature phone platform, only one with some great, great games.

Yeah, er, this doesn't look right to us Microsoft

First up, HTC’s added its own apps, all of which you can remove from the main screen, which is a relief. There are no surprises here, but we do like its custom YouTube app for watching in high quality, as well as the Photo Enhancer for Instragram style filters on your snaps, and Sound Enhancer which gives you an equaliser when you plug in your headphones. Stocks and the HTC Hub’s loading times however, we can live without.

What we suspected we would find, as from using the Dell Venue Pro’s pop out keyboard, is that Windows Phone 7 still isn’t fully primed for physical keyboard support. While core apps like messaging tilt into landscape mode when you snap the keyboard out, the homescreen doesn’t, and even more damningly, neither does HTC’s own HTC Hub app.

Bing works in landscape, but what's the point when you have to prod the search bar first before typing?

Microsoft really needs to add universal search by typing, and make Bing searches with the keyboard quicker. Where the HTC Desire Z has a Search button on its QWERTY, you have to tap the regular search button by the screen to launch Bing, then tap the search bar itself again to start typing a query with the HTC 7 Pro.

This is by no means a dealbreaker if you love typing with physical buttons, but it’d be nice to see Microsoft address this promptly.

Camera

We actually quite enjoyed the results from the HTC 7 Pro’s five megapixel camera. HTC isn’t exactly known for stellar snappers but we were pleased with the lack of noise in shots. We didn’t quite as much clarity as we’ve seen from some of the best cameraphones in our shots, but in side by side shots with our Google Nexus S, it certainly came away the winner.

Definitely one of the better HTC camera phones

The 720p HD video wasn’t up to a great deal however as you can see in this clip:

Much more annoying is Windows Phone 7′s constant resetting to default every time you leave the camera app, which will leave more demanding shooters at the end of their tether after a few days.

Performance and battery life

We’re pleased to report that the HTC 7 Pro has a satisfactory battery life – and given how powerful smartphones are these days, that’s as close to a compliment as you’re ever going to get. The 1500mAh battery lasted a full day from 9am to after midnight with the 3G and Wi-Fi left on, scores of shots and some internet surfing.

Likewise on the performance front, the HTC 7 Pro doesn’t falter: the 512MB of RAM and 1GHz CPU mean Windows Phone 7 never lags – in fact the actual bottleneck is the OS’ lengthy animation transitions. Camera shots can be fired off incredibly quickly, which is a plus over Android at any rate.

We have to end on a sad note however: call quality was only passable, and the speakerphone dismal, with low volume and crinkled sound. We had high hopes for a booming conference caller of a handset considering this is a sequel of sorts to the HTC Touch Pro2, but it’s not to be.

Verdict

Could we have this in Android please?

Is the HTC 7 Pro the best Windows Phone 7 handset yet? Absolutely, if you prioritise email over anything else. It boasts one of the best landscape QWERTY boards we’ve ever used, and only a BlackBerry offers a faster typing experience over a prolonged time. For those who just want to muck about on Windows Phone 7′s choice selection of games, we’d still go with the Samsung Omnia 7 and HTC HD7 for their palatial screens and thinner profiles.

The real question, as we suspect will be the case for some time to come, is should you really buy a Windows Phone 7 handset at all? It’s not as painless and app packed as iPhone, and nor is it as versatile as Android. But if your office admin tells you he only accepts Windows Phone 7 on the corporate network, well, you know where to go.

HTC 7 Pro review unit kindly supplied by Clove.co.uk

  • SonicTJ

    When is this phone coming to US

    • bensillis

      Not sure I'm afraid Sonic. It's on sale this month in the UK.

      • Anthonytarantola

        i live in the US and im with sprint. the pro7 is really gonna be the only option for a bit with them, i really want this phone but my favorite (and i wish it would come to sprint) is the omnia 7. minus all the little things that you arent the biggest fan of this is all around a good phone? the way i look at it i can get this one and upgrade later when they get better phones and upgrade the OS to b even better.

        • bensillis

          In the US, we'd still recommend a Sprint Android phone, but you sound set on Windows Phone 7, so yes, I'd say go ahead. WP7 runs fine, the keyboard is fantastic – the only issue is that it really is very thick for a modern smartphone. If you can cope with that for a QWERTY you'll love it.

  • Pawel

    Hello

    I just want to warn everybody that want to buy HTC 7 PRO. It has been 5 days since it arrived from UK. It is already packed and ready for a journey back to reseller. It suppose to be a business tool but it with that kind of battery life it is just a joke. But U can somehow manage the juice usage and it is not the worst part. The worst thing about it is sliding mechanism. There are “reviews” all over the internet saying that great and durable. But it is a lie. It is weak designed and the build quality is also not so good. It makes “spring like” sound when it tilts and what annoy me the most is that after 5 days front part of mechanism wobbles. The keyboard is awesome but in combine with such poor sliding mechanism it is not a thumb up at all. I can not imagine how this mechanism will behave after couple of months with heavy business usage and seriously I really do not want to know. If You will add to this poor built headset Windows Phone 7, which is in my opinion awesome but still have a lot missing the HTC 7 PRO it is not a good choice. And I seriously do not recommend to buy it. The most funny part is the HTC customer support. I shared my concerns with them and they replied:

    “all I can advise you is to use both hands when sliding the mechanism”

    I expected the answer like “we tested the mechanism in advanced tests and it is designed to take a lot of hard usage”

    but noooo they just advised me to use both hands. I wasn't quite sure if I want to send it back, but after I read their reply I will send it back for sure.

    Of course the HTC BH M300 which was free gift has to be sent back also

    I do not care that I spend a lot for delivery both ways I do not want to have this phone in my pocket, it is not worth even half money it costs.

    Cheers

    • bensillis

      Sorry to hear you've had such a rough time with the 7 Pro Pawel. I do agree with you that Windows Phone 7 itself isn't yet suited to corporate needs. Are you sure you haven't been sent a fauly model however? The hinge really is rather excellent – I've found it to be immensely solid, more so than the slight rattle on rails you get with the Milestone 2. That's down to the band that springs up and locks it in place, but I'll readily admit there's a knack to learning it. But if anything it's as solid as the hinge on the original Nokia N97.

      • Pawel

        I shared this opinion on one of mobile forum and I am not the only one. And You have to admit that for this price It should work much better and it feels cheap. I know that U got one from Clove for free :) so U can't tell any bad words about it :)

        • bensillis

          For this price my issue is with the lack of multitasking and cut and paste more than anything. Just so you know Pawel, we're an objective news and reviews site and return all our handsets to the supplier/distributor. I'll quite happily slag off a product I feel represents poor value for money: in fact I have several times in the last month.

          http://www.electricpig.co.uk/2…/

          http://www.electricpig.co.uk/2…/

          http://www.electricpig.co.uk/2…/

          • Pawel

            Also agree, but this will be fixed in march. (multitasking and copy paste ) I love overall WP7 experience must say. I love the two color simplicity and the speed of the OS. And since Android is just ripped of iOS with addition of widgets. WP7 is a nice alternative ( I am not working for Microsoft ) But still the sliding mechanism is not perfect, feels not durable and extremely cheap. The keyboard is gr8 laid but also looks like a toy from china (on offence ) I was expecting much much more, and now the word PRO in the name of product looks funny and it is the irony of the day :)

            cheers

          • Pawel

            It is heavy it is bulky. You can accept that only in case the keyboard and its sliding experience is awesome. In my personal opinion, even if I like the front panel design, it is just a brick which in time will transform into dust catcher since warranty do not cover 'wear and tear” so if this mechanism will fail in two month U just lost all Ur money. And this is the info I got from HTC support.

  • Gslgtc

    bensillis, is the speakerphone and call clarity really that bad because I've been waiting patiently to get a phone that was similar to TP2, don't destroy my hopes and dreams pinned on this! Lol.

    Compared to the TP2 as well, is it a good tradeoff?

    Also, when will you be getting the Xperia pro?

    • bensillis

      Call clarity on the regular earpiece is fine – just normal. It's not as good as the Motorola Milestone 2, that's the current leader. It's not a dealbreaker TBH.

      The speakerphone however doesn't live up to the HTC Touch Pro 2 I'm afraid – and Slashgear (the 2nd site to review the 7 Pro) are in agreement http://www.slashgear.com/htc-7…/ It's just ordinary – I'd expect better from such a large handset, to be frank. How badly do you need one though?

      We're not sure when we'll be getting the Xperia Pro yet – last year, review units for the X10 Mini Pro (announced at MWC 2010) didn't appear in the UK until June so it could be that long again. We'll definitely be reviewing it just as soon as possible though!

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