T-Mobile is reducing its fair usage policy on mobile data with a new cap of 500MB per month. T-Mobile says it’s in an effort to improve services for its customers, and that most of us won’t notice, because we use an average of 200MB of data per month. However, heavy users will find themselves easily exceeding the new limit, and if you’re one of them, you might find your mobile activities restricted by T-Mobile.

Instead of charging for excess data, T-Mobile says it will be “encouraging” heavy data users to sign up to new data plans, and access to some data hungry services like downloading and video streaming (although not email or web browsing), will be restricted.

Check Out Our Most Recommended

T-Mobile’s move to cap data comes just a few weeks after Three made all it’s data unlimited, with no fair usage policies. The new T-Mobile fair usage policy will apply from 1 February, and if you’re with T-Mobile they should be notifying you within the next few days.

T-Mobile said: “These restrictions will affect both new and existing customers, and will ensure an improved quality of service for all of our mobile internet users…T-Mobile will not charge its customers additional rates for exceeding these data limits, and those who do will still be able to access important services such as email and website browsing, but will have file downloading restricted.

“Customers who have a need for higher volumes of data will be encouraged to take up a separate mobile broadband plan. We are confident that these changes will result in a better experience for all of our customers who use internet on their phone.”

While the 200MB average limit is touted around, lots of us use more than that. Add developments in mobile apps across platforms to the capabilities of our smartphones, and the result is that we’ll only ever be wanting more data.

What do you think? Are you tempted to head over to Three’s unlimited data?

[Thanks for the tip Ian!]

  • http://www.facebook.com/people/Kris-Jones/1264206329 Kris Jones

    Having signed up with T Mobile for 18 months in August for my Galaxy S under the promise of 3GB fair usage. As most will be aware, Android can be data hungry and I worry that my general usage of the device is going to be prevented. Does this make the service not fit for purpose and therefore create a loophole for everybody to get out of their t mobile contracts? I think we will see a vast amount of people jumping ship from t mobile to one of it's competitors in coming months as smartphones become evermore popular.

    • Jenniferlucyallan

      Kris, i agree. Data will be what we look at – i think the most annoying part of the t-mob data cap is the part where they say they will “encourage” people who exceed the 500MB cap to up their contract, which sounds like it might include a lot of phonecalls from t-mob reminding you that you need to pay for more data.

  • AC

    Yeah, I'll be jumping ship the first chance I get. I've been with T-Mobile since April 2010, and they've been absolutely abysmal since the outset. They've no clue how to handle customers, atrocious communicators for a telecommunication firm. I'm actually glad they've made these changes; as they're only giving us 3 weeks notice, they're breaking their own contract, which gives me an easy way out of their contract early and penalty free. Good riddance!

Hot chat, right here!


Our most commented stories right now...