Nokia N8 review Nokia N8 review

ratingratingratingratingrating
We love
Solid build, ace camera
We hate
Symbian still isn't competitive
Verdict
A wonderfully built phone somewhat let down by the software
Launch Price
£Varies

Nokia N8 review

There’s no doubt the Nokia N8 marks the beginning of a sea change for Espoo. Nokia is slowly, surely, starting to gather up all the mojo it’s slopped all over the floor in the years since the Nokia N95, and that fightback begins with the combination of Symbian 3 and the Nokia N8, the company’s highest spec smartphone yet. How does it handle? We’ve been putting it through its paces and have the answers for you, here in our Nokia N8 review.

If the iPhone is the ultimate smartphone pushed through by the driving force of one man, the Nokia N8 feels very much like it was made by committee – all sorts of great features have been thrown in, but ultimately they don’t gel together to make something quite so compelling and usable.

Build

The Nokia N8 is very durable, though prone to smudging

We can’t say the Nokia N8 is as much of a looker as the iPhone 4 or HTC Legend, but it is beautiful, in a utilitarian sort of way. It’s not too thick (113.5x59x12.9mm), firm, and between its metal casing and Gorilla Glass screen, doesn’t feel like it’ll shatter at all easily. We’re actually starting to like Nokia’s move to put the SIM card slot on the side, rather than inside, of the phone, and the power button and 3.5mm audio slot on the top are intuitively placed. It’s unfortunate that the home button just below the screen is on an incline, and sunk low into the surface, making it tricky to press at first, but you soon get used to this. We also can’t complain about the option to bolster 16GB of storage with a microSD card of your own, easily inserted on the side.

The 12 megapixel camera gives the Nokia N8 a raised band around the middle, which is definitely the weakpoint. It drags, on tables, and given there’s no lens shutter, this can feel a bit alarming. But given the superb quality of the camera, we suspect many will be more than willing to accept this added bulk.

Screen

The screen on the Nokia is reasonable – as with the panel on the Nokia N97, it’s a 3.5-inch, 640×360 resolution screen. On paper, that puts it behind the curve compared to most modern 800×480 screens on smartphones today, but the Nokia N8′s ace in the hole is that it’s an AMOLED panel, offering deep, rich colour – and unless you’re Samsung (who makes them), most manufacturers are struggling to source them right now, so kudos to Nokia on that front.

The Nokia N8's display is vivid, if not especially sharp

Would we prefer it to have been sharper? Yes, but the rich colour makes up for it for the most part. Videos still look great, and it’s only when surfing the web that you really notice the difference. It’s also capacitive, rather than resistive, so pinch to zoom multitouch gestures work fine, and you won’t have to use the edge of your fingernails to activate anything as with so many frustrating Nokia touchscreen phones.

Add ons

The Nokia N8 comes with a couple of handy extra hardware features worthy of not.e The ability to accept USB storage as well as act on it is neat, but we can’t realistically see ourselves using it that much. What we do like however, is the HDMI slot on the Nokia N8.

The HDMI slot is great, and the bundled adaptor is very welcome

Nokia isn’t the first to introduce this (We’ve seen several Android phones with the feature), but we think the Nokia N8 is the phone that’s going to set a trend with it. Where others have tripped up by forgetting to include a mini HDMI cable, Nokia actually includes an adapter in the box. Screen output isn’t restricted to the gallery app (Cough Dell Streak cough), but simply a mirror image of the Nokia N8′s screen. While BBC iPlayer is too low res to be enjoyable on an HDTV, locally stored clips and the ones you’ve filmed yourself look phenomenal, and playing Angry Birds on a flatscreen telly is the most fun we’ve had in a long time. We can honestly see us making use of the feature, especially once the Nokia N8 gets a good UPnP app.

Camera

The camera on the Nokia N8 is nothing short of sensational. It’s true that it gives the handset an unwelcome width around the sensor, but that twelve megapixel sensor not only shoots at a resolution high enough to crank off large prints, but for possibly the first time with a phone, they’re good enough that you’ll want to. Low light shots came out impressively noise resistant, the xenon flash doesn’t blow out subjects and there are plenty of settings to get your teeth into. Make no mistake, the Nokia N8 is the best cameraphone. Ever.

Just as good is the Nokia N8′s 720p video recording. As you can see in the clip above, while it doesn’t autofocus well like the iPhone 4 or HTC HD7, we’ve seen little as sharp and smooth filmed on a phone before.

Check out the best Nokia N8 deals now

Software

There is an elephant in the room however – or whatever large animal that hails from Finland. Symbian.

For the uninitiated, Symbian is the leading smartphone operating system in the world by phones shipped, but in the form used on Nokia’s touchscreen phones, Symbian S60 5th edition, it also happens to be a joke. Ugly UI, janky screens, dull apps on the Ovi Store – it just didn’t deserve attention in a world where iOS, Android, Windows Phone 7 and even webOS exist.

Symbian 3 multitasks with aplomb, but there are still some annoying drawbacks

Enter Symbian 3, the new version Nokia is hoping will get it back in the software game. It’s faster, yes, it’s cleaner yes, but delve too far and you’ll still stumble over the skeletons of the S60 UI. For one, the keyboard still takes up far too much of the screen in both portrait and landscape, so you can only see a few lines of text at a time. Secondly, those horrible white screens you got at random when launching an app or tilting the screen? Yeah, they’re still there, and they’re more jarring than ever. We also suffered some major outages from time to time when launching the browser. We’re also puzzled by Nokia’s decision to make screen swipes through the three homescreens activate after you finish the gesture – it just makes Symbian look laggy, when it’s not.

Nokia still hasn't figured out how to make a great touchscreen keyboard, sadly

It’s incredibly irritating because, Symbian is at its core immensely powerful. The Angry Birds demo that comes installed runs absolutely flawlessly with perfect pinch to zoom gestures, and 3D games look stunning.

We’re pleased to say however that one of the best traits of Symbian remains: its power consumption, or lack thereof. The Nokia N8 beats every other flagship phone for battery life, including the BlackBerry Torch, by a country mile. We consistently got two or three days heavy use out of it before needing to recharge, rather than the less than one day we’ve had to grow use to with Android.

Verdict

The Nokia N8 is a wonderfully built, functional smartphone with a killer camera, and Nokia loyalists will lap up its extra features and sheer durability. We would advise you check out what apps are on offer over at the Ovi Store website before slapping down: the shelves are by no means sparse, but they’re not spillling into the aisles either, so look to see if your essentials are there.

But compared to the iPhone and growing number of super charged Android phones on the scene, the software still isn’t enough to attract converts. We can’t help feel that Symbian 3 is still letting the side down a tad, and that this superb hardware would be better off mixed with MeeGo instead. One thing’s for sure: we can’t wait to see the Nokia E7 and rumoured N9.

The Nokia N8 has topped our Best Nokia phone Top 5 list, which is why we’ve given it our Recommended rosette. Check out more Top 5s here and find out more about how they work with our Top 5 guarantee.

  • Brgto

    This review totally contradicts your whole site when you were doing those Live Q&A sessions with the N8 when it was first released and you happened to have nokia advertising all over the site and the homepage was taken over by the N8.

    • James Holland

      Hey Brgto, take a peep at my reply to Tony below and you'll see our response to this point – Yes, we ran a promotion (in partnership with Vodafone) on the N8. We showed how to squeeze the most out of its features, and what they let you do in everyday life… but we never gave it a score, review or recommendation.

      Most of the time that promotion was running, the N8 wasn't actually on sale either – What we were doing was giving an unreleased device a thorough demo, and for those considering buying it I think we provided a good service.

      Back in January, we took all traditional adverts off the site to create a leaner, meaner Electricpig which worked faster, didn't ram adverts down your throat and instead offered useful information that should help you make your own buying decisions. I'd rather that than throw the same old flash adverts at you, and I'm sure you would too.

      Those promotions (which are clearly labeled as such) and our reviews are separate and independent. Different writers create each set of content, and to my mind we're providing something useful rather than dumb old ads.

      Of course, if you have suggestions for us to improve please share them. You can read more about our decision to remove standard adverts here: http://www.electricpig.co.uk/2010/01/01/new-year-new-electricpig/

      • Brgto

        I agree that your Q&A sessions were not set out like a review and no score was given at the end but the way you presented them was much more misleading than that. You explained the features in depth and in response to questions from the websites readers asking about potential problems with the device and software and ui in comparisson to other devices and you played them down. Then a few weeks later you slate the device and mark it down for those exact same things. In your live sessions it actually came across that you liked the device and had enjoyed using it, so to me that is effectively a review and recommendation in one. Also those videos were not billed as a promotion at the time – i'm sure they should have had disclaimers throughout to say they were advertising features – is that legal?

        • James Holland

          Hi Brgto, You can watch those Live Q&As back again – they're all hosted on the site (over 3 hours in total and clearly labeled as promotions here: http://www.electricpig.co.uk/2010/10/08/nokia-n8-live-social-networking-live-qa-join-in-now/ or here: http://www.electricpig.co.uk/2010/09/23/nokia-n8-live-photography-live-qa-join-in-now/ or here: http://www.electricpig.co.uk/2010/09/29/nokia-n8-live-hd-camcorder-live-qa-join-in-now/) and you'll see that quite often I was asked whether I preferred it over my own iPhone 4. In every instance I replied honestly that “it depends what you want” and at times said overall I prefer my iPhone, but do wish it had elements of N8 technology (namely, the fast camera, which gives much more control over shots, and actually snaps them when I hit the shutter, not two seconds later).

          When asked about Nokia's implementation of Facebook in its social app I clearly stated the things it leaves out: live chat, for instance, and highlighted that the iPhone app does offer that too.

          I think I've given a flavour of the impartiality there, and if we were up to anything underhand as you seem to be suggesting, I certainly wouldn't be discussing it here! But getting bogged down by those details is distracting: what you seem to be objecting to is any sort of promotion (however fair). If you have constructive solutions then I'd really like to hear them.

          For example, should we put review samples into readers' own hands? Rather than give our own opinion? It's something we're trying to do more… We've done it with Kinect and the Galaxy Tab (http://www.electricpig.co.uk/2010/11/09/microsoft-kinect-review-reader-inquisition/ and http://www.electricpig.co.uk/2010/10/26/samsung-galaxy-tab-review-reader-inquisition/) – but those were not done as partnerships. Manufacturers are often sniffy about who gets access to early, often un-finished software.

          In the case of the examples above, they were clearly labeled reviews, and I hope they're valuable. But the fact remains they're part of a bigger picture: readers who come along to those events give us great insight, a fresh pair of eyes, and new perspectives. But would you buy a £500 product on their recommendation alone? I hope you're smarter than that. Just as I wouldn't expect you to take a single statement from myself as the sole reason for buying something: do your research, weigh the options. What we're trying to provide is the best resource to help you do that. Again, if there's a way we can do it better, please let us know.

        • Mark_Anderson

          Sorry? Am I missing something here? I think they tell it as it is – very good phone with slightly awkward software… which will be fixed anyway.

          Don't know what you're getting so upset about. I mean, do you have on? I do and I'm not running for the lawyers.

  • Mark_Anderson

    Good review. I own an N8 and fundamentally it's a great phone with a slightly iffy UI. That said, since Nokia are releasing a new browser, keyboard and UI transition package in Feb 2011 those irritations will disappear.

    I don't regret getting mine at all. I can live with the current idiosyncracies far more than I could with phones that don't even last a day or can't even make calls reliably and, unlike software, hardware can't be improved.

  • tony

    This is your second review of the Nokia N8, and about the 50th post about it, how much are they paying you this time.

    Electricpig has absolutely no credibility when it comes to a review, how do we know which ones you are getting paid for?

    You again have given the N8 a high score, when respected technology portals like Engadget and Gizmodo give it a poor review.

    What utter nonsense

    • bensillis

      Hi Tony

      This is the first piece we've run under the header “Nokia N8 review”, and we've not been paid for it – anything that is is badged up as a Porky Partners promotion. I should point out (as I have here http://www.electricpig.co.uk/2010/11/15/nokia-n8-tops-our-best-nokia-phone-top-5/ ) that a 4/5 does not necessarily reflect a phone that you should buy – simply because there are so many excellent five star phones.

      Why buy the Nokia N8 when you could have an iPhone 4, Samsung Galaxy S, HTC Legend or HTC Desire HD (all five star phones)? The only reason – and I flagged this up in the review – is that you love Nokia as a brand, or for their hardware. And I know there are a lot of people out there who still do. But the fact that Nokia is doing nothing to win over newcomers is a major problem.

      That said, if you were given a Nokia N8 unexpectedly for Christmas, it would still be welcome – hence the 4/5.

      Cheers
      Ben

    • James Holland

      Hey Tony. As Ben says, we try to be as clear as possible when we run content created in partnership with anyone. It's all clearly badged up as a “Porky Partner Promotion” and rest assured, nobody can buy a review, or the score which comes with it.

      It's worth pointing out too, that the N8 promotion we ran was our most popular yet, and we never once recommended it over any other phone, gave it a score, or said whether it was any good or not – instead, what we did was explain what its features were in depth.

      For example, going into its Social Networking apps in detail, or providing guides to explain how the HDMI socket works, and what's possible with it. That's very different from a recommendation.

      Lastly, we draw a distinction between who writes promotional material, and who reviews it. We never let the same person do both jobs. In this case, I wrote the N8 guides and tutorials (forming the N8 promotion) while Ben wrote his review completely independently.

      We're trying to provide honest, impartial reviews while simultaneously showing how to get the very best out of devices which companies want to pay to promote. If you've any feedback on how we can do that better, please let me know – we're always open to new suggestions.

    • NormalJoe

      @tony “respected portals like Engadget and Gizmodo” do us a favour.
      Gizmodo declined to review the device, how is that respected, Engadget posted a sham of a photo comparison of the N8s camera.

      Electric Pig have done themselves justice on this review.

      • James Holland

        Thanks! Glad you liked the review.

  • Johnsmith

    Where in your Nokia C7 review you promised your readers last week?????

    • bensillis

      It's coming tomorrow John, rest assured. Sorry for the delay!

  • Gene_nyc

    Hi James. Thanks for the review, and it's another honest review that shows a divide between the hardware and software side of Nokia. For HW, this phone has excellent HW balance, but Symbian is really a let down in the face of competition, as you said, and even if they spruce up the UI, it will probably still be behind the competition, as the industry just doesn't stand still either. As for your comment on making sure the essentials are there before purchase, I have to say I'm pretty frustrated by the lack of a popular ereader for Symbian^3/s60v5. PDFs are horrible in handheld format, otherwise, an entire category of software is lost in Symbian. I think you're right – they probably should have put Meego on it. Maybe also upped the CPU to A8 on it. Then I wouldn't have problems recommending it to friends.

Hot chat, right here!


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