A raft of problems has been affecting The Times’ iPad app, and News International has admitted it doesn’t know what’s wrong with its £10 a month app, or how to fix it. One thing’s for sure though, don’t download it on the go. This could be corrupting your iPad app, and stopping it downloading properly. That’s right, don’t use your mobile device whilst on the go if you want your Times iPad app to work properly. Sound unfair? That’s because it is.
A spokesperson said: “We don’t know whether the problem is software, hardware, or both, but it’s likely it’s a bit of both.” In short, The Times thinks that Apple’s hardware could be a problem, as well as its own shonky code. It doesn’t make for an appealing £10 a month investment does it?
They went on to say: “We’ve got a release going through Apple now, which should arrive in one or two weeks, but we don’t know whether this will fix the problem or not.”
The download problem has been said to be caused by users downloading the app whilst on the go, and moving their iPad between 3G and Wi-Fi networks, which is apparently “not ideal”.
The Times iPad app problems are even baffling its developers over at News International. Although the iPad app problems are being investigated and fixed by a “dedicated iPad development team”, the faults being reported are inconsistent and various: some users have no problems, others have a variety of glitches.
For those of you sensible enough to be dropping your £10 a month charge, it’s unlikely there’ll be any refunds or discounts should you want to sign up again after the problem is fixed.
Should The Times be doling out refunds to affected users? Is The Times the only iPad app with problems? Let us know!
