Vodafone has announced that it will start charging customers who go over their 500MB a month data limit from June 1. That means owners of phones including HTC Desire will no longer be able to stray over the limit without paying a penalty. Read on to find how much indulging in data with cost you…

The network informed customers about the change to its data charges in a post on the official Vodafone forums. From June 1, if customers use more than their 500MB allowance, they’ll receive a warning and be charged for the extra data. For monthly bundle customers that’ll mean new Vodafone data charges of £5 for every 500MB after the first 500MB.

Vodafone says its introducing the new data charges to “make it fairer for everyone” and the penalties for straying out of your 500MB allowance aren’t exactly harsh. However, Vodafone customers have shown their displeasure with the change both on the forum where the post originally appeared and Twitter.

On the Vodafone forum, a user called TheLibertine was frustrated that “[Vodafone] give 1GB to the iPhone and Nexus One…and changes these conditions AFTER everyone has bought a Desire with only 500MB.”

The official Vodafone Twitter account (@vodafoneUK) was also deluged with messages from customers unhappy that the network will now strictly enforce the 500MB cap. Vodafone no longer advertises “unlimited” data tariffs but customers had previously been able to duck extra charges for straying over their limits.

Did you snap up an HTC Desire and now find yourself feeling frustrated about the new Vodafone data charges? Or do you think it’s reasonable for the network to put a cap on how much data one customer can use?

Out now | £varies | Vodafone

  • Matt West

    Three have also reduced their ‘unlimited internet’ to 500MB on all their new tariffs this month. Not much good if you’ve got an Android or iPhone running apps that access the net all the time.

  • Pete

    Having had an Android for over 12 months now with Vodafone, and initially signing up to ‘Unlimited’ internet, then being informed (via the eForum, not during the sale) that there was a 500mb fair usage policy(FUP), I find the latest change in terms incredibly frustrating.

    When people began to find out about the FUP, there was uproar then, which was calmed a little with the Vodafone Representatives assuring everybody that it was just a guide, and that people wouldn’t be punished for exceeding it, plus that the limit itself would be reviewed if people were consistently going over.

    Now it would seem people are going over, and they have decided to monetise the situation, essentially crippling Android handsets! What use is an internet enabled smart-phone, with features such as Youtube, Google Maps (Now with Navigation), Spotify, and other data streaming capabilities, whilst having a 500mb limit on data?

    Having checked my most recent bill, I used 1GB last month, and 850mb the month before, so I guess my line rental will increase £5 a month minimum unless I can leave the contract.

    A further gripe is the fact that they have failed to communicate these changes with their customers, instead we have had to find out through forums, and website articles such as this!

    • Novadragon007

      Listed in vodafones terms and conditions you are entitled to end the agreement if they increase any charges which will increase ur line rental by more than 10%. you will more than likely be entitled to end ur agreement based on this clause. Its under clause 11 of their terms and conditions.

      • http://www.electricpig.co.uk Ben Sillis

        Wow that’s a good spot! Thanks for the heads up, we’ll definitely look into that.

  • FC360

    It’s going to be interesting to see how many people leave Vodafone. All mobile contracts I have seen it states about cancelation of policy and something like this is a big enough change to allow a user the ability to cancel their contract within the contract period and not have to pay the remaining balance, in theory anyway. I was going to get a HTC Desire with Vodafone and I’m glad I didn’t, I am now with T-Mobile who offer unlimited internet with a 3GB fair usage policy. I do not understand why Vodafone can’t do something like this, give 1GB fair usage policy if needed.

  • Pete Forster

    I think it’s shady at best that they waited until after people bought Desires and then when Google maps navigation finally hits the UK, which is fairly data intensive as far as mobile apps go. Then change their stance on the 500mb limit.
    Having just left T-mobile to come over to vodaphone I’m left wondering if I made the wrong call.

  • Chris

    Vodafone as a company is a joke anyway. Good signal everywhere but if the Customer Service treat you like s**t I prefer to stay with O2.

  • Dave

    I’m staying with O2, their iphone plans are unlimited with no cap, plus the customer service is spot on….

  • brian

    VF are terrible for days now they are refussing to answer any questions they are logging on and deleting but wont talk to the customers.
    Please everyone stay away from VF

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