Apple investigating iTunes 9 syncing issues

December 8, 2009 3:01 pm

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Categories: MP3 & Audio News Tags: Apple, ipod classic, iPod nano, iTunes

Update: Apple has just released iTunes 9.0.3. Does this fix your iPod? Tell us now

After weeks of silence, Apple has officially told us it’s looking into the myriad iTunes 9 syncing issues iPod classic and nano owners have been complaining about to us. An Apple spokesman contacted us this morning, stating, “We are aware of the issue and are investigating.”

It’s a marked change from Cupertino’s previous stance, with the world’s biggest jukebox purveyor saying it had no comment on our previous reports of readers’ struggles in syncing iPods with iTunes 9.

iTunes 9: iPod classic syncing issues persist

You’ve continued to tell us about your problems with iTunes 9. Hopefully Apple’s investigations will solve any syncing issues and give your iPod a new lease of life.

Have you been affected by iTunes 9 syncing issues? Tell us now and we’ll take your complaints to the top. Make sure you give us as much detail as possible, including model name and when you bought it.

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Nadine Lachapelle

May I add to the report? I just allowed a quicktimes+itunes update on my computer and it detroyed Itunes. The program won't pull up, I was instructed to run a repair using the "program and features" control pad. This did not help. I am a little worried.
I checked for Windows updates, as directed, and then reran the repair. No change.

Tuesday, July, 20, 2010
Mrae89

I have the 120G ipod classic and on Monday, I went to sync some new songs to my ipod and when I plugged it in, it seemed fine until my itunes loaded, froze, and wiped all of my songs off and I can no longer use my ipod. This was after I updated to iTunes 9.
Alastair

Mrae 89
Having the same problems contacted apple no good, still have no ipod
jackie

I have an 80g Ipod classic, I had noticed all my Itunes purchases were only playing about 4 seconds then skipping. I googled- and found others had simply re-synched and fixed the problem. As soon as I plugged in my ipod Itunes told me my ipod was not recognized and I had to restore... It took four tries, and Finally it seemed to be synching..... well I went to bed at around 1am last night- it was on song 1896 or so, it is now 9am, and it is working on song 1904...

I feel like I'll never have an Ipod again.
Pdchristian

I have a 3G iPhone I received for Christmas and I downloaded 9.2 and can not sync with my Mac. In addition it took all my photo's on my computer which were neatly divided in different folders and lumped them into one big folder without any names. For example, graduation, vacation, Christmas, etc. Everything is gone, 9000+ photo's no longer divided and neatly labeled. Some of the photo's on my phone are also missing. Some are there, but most are missing. Never had any problems in past.