Apple has voided warranties and refused to carry out repairs on computers exposed to cigarette smoke, according to claims on a US consumer website. Is it time you quit for the sake of your laptop?
Reports on US consumer issues site, The Consumerist, claim Apple voided a Macbook warranty because it was “contaminated” by cigarette smoke.
The case follows a similar report of Apple refusing to service an iMac due to “health risks of secondhand smoke”.
In both cases, it’s claimed that Apple first agreed to repair the Macbook before informing the owner that work was impossible because smoke residue had contaminated the system.
One woman, complaining about Apple’s refusal to repair her iMac, said: “My Applecare warranty says nothing about not honouring warranties if the owner is a smoker.”
Apple’s terms and conditions indicate that Applecare doesn’t cover “damage caused by extreme environment”. Does smoking count?
Have you faced a void warranty or failed to have an Apple product fixed because of cigarette smoke? Let us know.
Out now | £free | Apple (via The Register)
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