Comments on: Humax makes Freeview retune pledge http://www.electricpig.co.uk/2009/11/04/humax-makes-freeview-retune-pledge/ The only tech you need Sat, 11 Feb 2012 03:55:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Henrietta Smith http://www.electricpig.co.uk/2009/11/04/humax-makes-freeview-retune-pledge/comment-page-1/#comment-55556 Henrietta Smith Sun, 27 Dec 2009 13:15:36 +0000 http://www.electricpig.co.uk/?p=46934#comment-55556 I live in Cumbria, in the NW region of England, and we were digitalised in September. My Humax 9300T, which I bought in October 2008 froze off and on and dumped EPG set pre-recordings well before the switch over. Humax replaced the machine in August 2009, and the 'new' machine started freezing just after delivery. Many e-mails to and from Humax, which stopped in October 2009 with a promise to reply asap. The local TV man told me some weeks' ago that Humax is aware of the problem, which it blames on the digitalisation, and told him that they are liaising with the digital people to sort it out. My machine is still freezing, and dumping recordings scheduled via EPG, yet Humax has gone silent. Have sent yet another e-mail to them today, giving them fourteen days to do something about their not-fit-for-purpose machine! Wish I had gone for Sky+! I live in Cumbria, in the NW region of England, and we were digitalised in September. My Humax 9300T, which I bought in October 2008 froze off and on and dumped EPG set pre-recordings well before the switch over. Humax replaced the machine in August 2009, and the ‘new’ machine started freezing just after delivery. Many e-mails to and from Humax, which stopped in October 2009 with a promise to reply asap. The local TV man told me some weeks’ ago that Humax is aware of the problem, which it blames on the digitalisation, and told him that they are liaising with the digital people to sort it out. My machine is still freezing, and dumping recordings scheduled via EPG, yet Humax has gone silent. Have sent yet another e-mail to them today, giving them fourteen days to do something about their not-fit-for-purpose machine! Wish I had gone for Sky+!

]]> By: Stewart http://www.electricpig.co.uk/2009/11/04/humax-makes-freeview-retune-pledge/comment-page-1/#comment-43320 Stewart Fri, 06 Nov 2009 06:35:42 +0000 http://www.electricpig.co.uk/?p=46934#comment-43320 When phoning Humax Tech people, they told me the Engineers were working on a FIX that would be sent as an OTA Up-date, in a week or so. I too am in the Winter Hill area for reception, and the 9300 was Selecting BBC Wales, then I had to do a Manual Tune to correct this 'problem' !!! My other 9200 keeps FREEZING-up ! Have to switch off for a few seconds to start again. When phoning Humax Tech people, they told me the Engineers were working on a FIX that would be sent as an OTA Up-date, in a week or so.
I too am in the Winter Hill area for reception, and the 9300 was Selecting BBC Wales,
then I had to do a Manual Tune to correct this ‘problem’ !!!
My other 9200 keeps FREEZING-up ! Have to switch off for a few seconds to start again.

]]> By: Mike Turena http://www.electricpig.co.uk/2009/11/04/humax-makes-freeview-retune-pledge/comment-page-1/#comment-43150 Mike Turena Thu, 05 Nov 2009 10:18:40 +0000 http://www.electricpig.co.uk/?p=46934#comment-43150 I had a similar problem with my Humax yesterday (4th November 2009), it tuned to a weak BBC1 and BBC2 (actually BBC1 Wales and BBC2 Wales). I tracked this down to the way the humax does an automatic retune. It scans channels from low number to high number and when it finds a station e.g. BBC1 it selects that one as the 'prime' BBC1 station (as number 1). In my case it found a weak BBC1 Wales on Channel 45 which came from a transmitter some distance from me and not my main transmitter (Winter Hill). When it finally found the Winter Hill BBC1 it allocated it to number 800, BBC2 to 801, BBC3 to 802 AND 803 etc. I solved this by deleteing all stations and then manually retuning only the channels that come from Winter Hill currently 56, 62, 63, 66, 67 and 68. I suspect these will change again in December but I found the original ones by checking each channel and finding the ones with a strong signal (in my case 89%), channel 45 (the problem one) had a strength of 30%. I will do the same again when the next change occurs I had a similar problem with my Humax yesterday (4th November 2009), it tuned to a weak BBC1 and BBC2 (actually BBC1 Wales and BBC2 Wales). I tracked this down to the way the humax does an automatic retune. It scans channels from low number to high number and when it finds a station e.g. BBC1 it selects that one as the ‘prime’ BBC1 station (as number 1). In my case it found a weak BBC1 Wales on Channel 45 which came from a transmitter some distance from me and not my main transmitter (Winter Hill). When it finally found the Winter Hill BBC1 it allocated it to number 800, BBC2 to 801, BBC3 to 802 AND 803 etc.

I solved this by deleteing all stations and then manually retuning only the channels that come from Winter Hill currently 56, 62, 63, 66, 67 and 68. I suspect these will change again in December but I found the original ones by checking each channel and finding the ones with a strong signal (in my case 89%), channel 45 (the problem one) had a strength of 30%. I will do the same again when the next change occurs

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