Comments on: Poll reveals Xbox fail rates

By: Mark

Mark — Wed, 19 Aug 2009 13:38:02 +0000

@Poppa_P Be careful. You have 6 years to make a claim from date of purchase, that DOES NOT mean it has to last 6 years. That is a total fallacy.

The SOGA states it has to last a reasonable amount of time. What is reasonable? Thats for you to prove in a small claims court, as that’s the only way you will be able to make a claim outside the manufactuers std 1yr warranty…

However if you have a XBox fail, I think you wouldn’t have too much of a problem proving there is an inherrent design fault given the numbers of failures are publicity it’s gotten.

By: Poppa_P

Poppa_P — Tue, 18 Aug 2009 21:25:29 +0000

You could claim for up to six years in England with the sale of goods act to get your Xbox 360 fixedas proved by the One Show
http://www.bbc.co.uk/blogs/theoneshow/consumer/2009/07/03/sale_of_goods_act_letter_downl.html

or you can try the two towels method to temporary fix the ring of death
http://www.youtube.com/watch?v=N_NkMa9f47Y&feature=related
it has worked for two people I told.

By: Mark

Mark — Tue, 18 Aug 2009 14:08:06 +0000

And here is another one that backs up the 360 fail rates.

http://www.nofussreviews.com/survey-results.php

As it happens, the ONLY person I know that is still on their original Xbox, had a RROD at the weekend. I don’t know anyone anymore that’s not had at least one replacement.

I think both these surveys showing 60%ish are being rather generous, as I suspect it to be even higher than that.

I wonder how many of those are outside the 3yr warranty and get thrown in the bin and replacements bought? I wonder how many people don’t know about the RROD warranty and replace anyway.

I wonder what the difference is between Microsofts quoted 30m Xbox360′s shipped, and how many are actually in active service….