KLM and Air France have announced that their six-month trial of electronic boarding passes displayed on customer’s phone has been a success and that they will expand the service across their European routes. Sadly, the UK will be missing out.
Air France KLM has been trialling electronic boarding passes on Amsterdam-Paris routes for the last six months. Passengers receive a 2D barcode on their mobile phone or PDA via email or SMS. The barcode is read by cabin crew and security staf via handheld scanner.
The system has proved popular and reliable so from today it will be optional on KLM and Air France fights from Paris and Amsterdam to most major European cities. Sadly, UK cities won’t be able to take part.
“It is our aim to offer as many passengers as possible a comfortable and hassle free travel experience without any unnecessary ‘paperwork’ said Martijn van der Zee, Air France KLM’s e-commerce veep.
Quite why the UK isn’t on the list is a bit of a mystery. Lufthansa already operates a similar scheme from Heathrow airport to several European countries with apparent full compliance with security measure. Air France KLM has been contacted for comment.
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