iPod Touch 2.1 Sync ErrorIf like us you jumped on the upgrade bandwagon after last night’s iTunes 8 and iPod Touch 2.1 software updates, you’ll be properly miffed at the result. An endless sync festival greeted us this morning with our iPod Touch stuck in a permanent syncing rotating, throwing up an unknown error.

Judging by the Apple Support Forum, we definitely weren’t the only ones. iPod Touch 2.1 users have been wasting time checking for corrupt files, changing settings and tearing hair out trying to make the new iPod Touch 2.1 software upgrade work. The solution though, it seems, is much simpler (just not very obvious). iPod Touch 2.1 users, step forward.

  1. Unplug your iPod Touch and switch it off (hold down the power button until the red “slide to power off” slider appears at the top of the screen, then slide to power off)
  2. Quit iTunes
  3. Relaunch iTunes
  4. Plug in your iPod Touch (it’ll turn on automagically when you plug it in)
  5. It should sync normally

Have you had any more trouble with this? Or with the new software upgrades? Let us know in the comments below.

Read more about this on the Apple Support Forum

  • Arielle

    I just upgraded to software version 3.1 on the iTouch and now, no matter what solution I’ve tried…I continue getting this message when I try to sync: “The iPod…cannot be synced. An unknown error occurred (13019).” What ticks me off is that I paid money for this stupid upgrade and now I can’t even listen to my music!

  • http://kristanhoffman.com/ Kristan

    For people still experiencing problems with this, I found this thread at the Apple support forums: http://discussions.apple.com/thread.jspa?threadID=2046768&tstart=0

    Also, what I just tried (after reading that thread) was to Un-select “Automatically fill free space with songs” and then sync. It worked fine. Then I Re-selected that option and synced and it worked fine again! So in the end I get what I wanted, albeit with a couple extra steps.

    Good luck to anyone getting this error!

  • http://hotmail Jerry

    i have i pod touch and i was getting a 13019 error , after i got this error songs on ipod would play then skip a couple of songs then play another. After i used the solution kristan suggested it fix the sync error and the songs that where skipping over , here solution fix both problems thank you , so i do not have to go apple store

  • ayna

    thanks kristan.., :)

  • Wahwah

    THANK YOU!
    I spent 4 fucking hours tryin to figure out how to put me music on the shit n was thinkin to myself, what a waste of money buyin this shit that not easy to use, was about to throw it on the wall.this info should be on the apple website, dumb apple fucks!

Hot chat, right here!


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